Keep Call Centers in America Act of 2025

This bill would require businesses to have customer service agents located in the United States available to help consumers. If a customer reaches an agent outside the U.S. or an AI system, the business must tell the customer and offer to transfer them to a real person based in the U.S. The Department of Labor would keep a public list of businesses that move their call centers overseas or hire overseas companies to handle customer service calls. Businesses on that list could lose access to federal grants and government-backed loans, and those already receiving such funding could face penalties or have their grants and loans cancelled.

Your Vote